Eeda

JAD Technologies LLC

Terms of Service

Effective date: October 31, 2026  ·  Last updated: October 31, 2026

1. Who We Are

Eeda (“Eeda,” “we,” “us,” “our”) is operated by JAD Technologies LLC, a Michigan limited liability company. You can reach us at support@geteeda.com.

Important: Section 14 says that most disputes between you and us are decided by an arbitrator, not a judge or jury, and only for you individually — no class actions. You can opt out of arbitration within 30 days of accepting these Terms (Section 14.6).

These Terms are a binding agreement between you and JAD Technologies LLC. By creating an account (ticking the box that says you agree — see Section 4), browsing listings, or using the Eeda app or website (together, the “Service”), you agree to them. If you don’t agree, don’t use the Service.

2. What Eeda Is — and What It Is Not

Read this section carefully. It defines the limits of our role.

Eeda is a directory. We publish listings for local service professionals (“Pros”) so that people and businesses looking for help (“Customers”) can find and contact them directly — and, where a Pro takes online booking, ask them for a time (“How Booking Works,” below).

We are not a party to any agreement between a Customer and a Pro. We do not:

Members share pros they know. Eeda provides a place for members to save the service providers they know, to share them with friends who have added each other, and to write about their experience. Eeda does not check, endorse, or guarantee any Pro listed on Eeda or saved on a member’s profile, and a pro appearing on a friend’s list is that friend’s choice, not ours.

How you reach a Pro. Every listing shows the Pro’s phone number, and a business email address if the Pro gives one. A listing shows a Text button only when its phone number can take text messages: we find out what kind of line the number is (from our text-message provider or, for a page Eeda listed, from the business list it came from), and a landline, or another line that cannot take texts, shows Call only (and Email, when the Pro gives one). You call, text, or email from your own phone; Eeda has no in-app messaging, takes no part in the conversation, and is not told what you agree. Anything you and a Pro arrange that way — a visit, a time, a price — is an arrangement between the two of you, and Eeda does not guarantee that the Pro will show up, perform the work, or honor the time. When you tap Text or Email, your phone’s own Messages or Mail app opens with a short first line already typed — for example “Hi, I found you on Eeda. I’m interested in plumbing.” (from a quote: “…I’m interested in your quote for” and the job’s title). You can change or delete it before you send; Eeda sends nothing and does not see the message.

Before & after photos. A Pro may add pairs of photos of work they finished. The Pro confirms they have the homeowner’s permission and that no house number, street sign, license plate or address is visible. A person at Eeda looks at every pair before it is shown and may decline it or take it down; the Pro is told either way. Eeda does not check who did the work — the photos are the Pro’s own statement.

Not an emergency service. Eeda is a directory, not a dispatcher: nobody at Eeda answers a call or sends anyone out, and a booking request can wait up to eight hours for an answer — some are never answered. If you have an emergency — fire, a gas smell, flooding, an electrical hazard, or any risk to someone’s safety — call 911 or your utility company first. Do not wait on a booking request.

Prices and details on a listing come from the Pro. Prices, service descriptions, working hours, and bookable times shown on a listing are entered by the Pro and may be out of date. They are estimates, not offers, and they may not include taxes, travel, materials, permits, or work that only becomes visible once a Pro is on site. Agree the actual price with the Pro before any work begins, and get it in writing — a written estimate or contract signed by both of you that shows the work, the price, and when it will be done. Many states require a home-improvement contractor to give you one, and your state may give you a few days to cancel a home-improvement contract you signed at home; that right runs between you and the Pro, so ask the Pro for the cancellation notice your state requires.

Cancellations and fees. If you cannot keep a time you agreed with a Pro, tell the Pro as early as you can — cancel the booking in the app if you booked the time there, or use the same phone call, text, or email you arranged it with. Pros are independent businesses and may charge their own cancellation, travel, or trip fees under their own policies; those fees are between you and the Pro, and Eeda neither sets, collects, nor refunds them. Pros should likewise say so promptly rather than leave a Customer waiting.

When you hire a Pro through information found on Eeda, you are contracting directly with that Pro. Any dispute about the work, the price, the timing, damage to property, or injury is between you and the Pro. Eeda is not responsible for it.

Pros are independent businesses. Listing on Eeda is not our endorsement, recommendation, or certification of any Pro.

Home upkeep reminders. On the My Home tab, Eeda can remind you about the routine home upkeep you track. The first time you open the My Home tab with nothing tracked yet, Eeda adds eight basic upkeep tasks for you (such as testing the smoke alarms, changing the furnace filter, and cleaning the gutters), with their reminders on; you can change how often each one comes round, turn off its phone alerts, or stop tracking it, like any other task, and Eeda does not add them again. The My Home tab also shows a few home tips each day (today’s first), and the Pros tab shows seasonal notes for this month and the next two, both for your part of the country (worked out from the state in your home address, or the place the app is looking near). Those reminders, tips and notes, including how often a task is recommended (for example “Recommended every year”), are general guidance for a typical home, not advice about your home: your appliances’ manuals and a licensed professional come first, and Eeda is not responsible for a task done, missed, or done wrong. A reminder is not a booking and creates no relationship with any Pro; tapping “Find a pro” from a reminder, a task, or a seasonal note is an ordinary search, and Section 2 applies to whoever you hire.

What we ask of Customers. If you are a Customer, you agree to describe the job honestly; to give the Pro safe and lawful access at the agreed time, including shutting pets away and pointing out hazards you know about; to have an adult present when the job or the law needs one; to treat the Pro and their crew with respect; to pay the Pro directly for work done; and not to refuse or change service because of race, color, religion, national origin, sex, sexual orientation, gender identity, familial status, disability, age, or any other characteristic protected by law. If you want to film or record a Pro in your home, your state’s recording laws apply to you.

How Booking Works

Booking requests. Eeda lets you send a booking request to a Pro. A booking request is a request only. It is not a confirmed appointment, and it creates no agreement between you and the Pro unless and until the Pro accepts it and the two of you agree directly on the work, the price, and the schedule.

Pros may accept, decline, or ignore a booking request, and may cancel one they have accepted. Eeda does not guarantee that any Pro will respond, accept, arrive, or perform. Eeda is not a party to any agreement you reach with a Pro and is not responsible for the work, the scheduling, or anything that follows from it.

No payment is made through Eeda. You pay the Pro directly. Online booking is included in the Pro subscription at no additional charge. Sending a booking request costs a Customer nothing.

Online booking. Some Pros take booking requests in the app; a booking is made from a Customer (home) account — a Pro account has no bookings list of its own. Online booking comes with the Pro Listing at no extra charge (Section 5.2): a Pro turns it on with a free switch, “Take bookings online”, on the Pro’s Account tab, and lists the times customers can ask for — a window of time they will arrive in (a few older listings show an exact start time instead), on one day or on the same day every week. A Pro may block off part of a window (for example 1:00 to 2:00 PM inside 8:00 AM to 6:00 PM): the hours that run into a blocked-off time are not offered, and while part of a window is blocked off, “any time in it” is not offered either. A Pro may also switch a time off without deleting it; while it is off, Customers cannot ask for it. On that Pro’s page you can tap “Book now”, pick a day and one of those times — for a window, either any time in it (offered while nobody has asked for an hour in it and no part of it is blocked off) or one whole hour inside it (the hours offered run from the window’s start, an hour apart; an hour another Customer has already asked for is not offered) — type the address where the job is (the box starts with your home address, if you saved one; on an iPhone, the app suggests matching street addresses from Apple’s map service as you type, and you can tap one — Privacy Policy, Section 3.5), add a note if you like, and send a booking request. You can send one only while the Pro’s listing is live. Booking is free for Customers. Calling, texting, and emailing the Pro still work exactly as described above.

A request, not a booking. A booking request asks the Pro for that time. The Pro confirms it or declines it in the app, one request at a time; nothing confirms a request on the Pro’s behalf. A request the Pro does not answer within eight (8) hours expires on its own and the time is offered again; you can pick another time, or call, text, or email the Pro instead. We do not promise that a Pro will answer a request. If your request came from one of the Pro’s windows, the Pro may confirm it as you asked, or with the hour they will arrive, inside that window; that hour is then the booked time, and the app tells you both what you asked for and when the Pro will arrive. A request for one hour holds only that hour — other Customers can still ask the Pro for the window’s other hours — and a request for any time in a window holds the whole window.

What the Pro sees, and when. Until a booking is confirmed, the Pro sees your name, the service, the date and the time or window you asked for, the city the job is in, and your note — not your street address and not your phone number. Once the Pro confirms the booking, the Pro also sees the address you typed or picked and the phone number on your account, so they can reach you and get there. If the request is declined or expires, the Pro never sees either. Your email address is never shared with a Pro.

Cancelling. Either of you can cancel a request or a confirmed booking in the app, and the other side is told. Cancel as early as you can. A Pro may charge their own cancellation, travel, or trip fee under their own policy (see “Cancellations and fees,” above); Eeda neither sets, collects, nor refunds it.

No-shows, and finishing the job. Once the booked time has passed, either side can mark the booking as a no-show — the Customer if the Pro did not come, the Pro if nobody was there to let them in. The other side is told and the booking closes. A no-show mark is a record between the two of you, not a finding by Eeda: we do not check whether a Pro turned up or whether a Customer was home. When the work is done, the Pro marks the booking done. A booking marked done offers you a “Write a review” button, and the usual rules apply (Section 7.1): one review of each Pro per member, however many times you book them.

How quickly a Pro answers. A Pro who takes booking may show how quickly they typically answer requests and how many of their past requests they answered (for example “Typically answers in about 2 hours”). That line is arithmetic on the Pro’s own booking requests, kept by the Service, and appears only once there are enough of them; it is not an assessment by us.

Your phone’s calendar. If you turn on “Put confirmed bookings on my calendar” — the card that appears on My bookings once a Pro has confirmed a booking, or the switch on the Account tab — the app writes each booking the Pro has confirmed into your phone’s own calendar, and takes it off again if the booking is cancelled; a request the Pro has not answered never goes on. The calendar entry is a convenience: the booking in the app is what counts, and if the two ever differ, the app is right. Eeda adds and removes only the events it made, reads nothing else in your calendar, and keeps the setting on your phone, not on your account (Privacy Policy, Section 3.5). The confirmation email also carries a calendar file (eeda-booking.ics) you can open on any phone or computer instead. Pros can do the same with the bookings they confirm.

A booking is not a contract with Eeda. A request, a confirmation, a cancellation, a no-show mark, and a “done” mark are messages between you and the Pro to help you schedule. Eeda is not a party to the booking or to the work, does not set or guarantee the price or the time, and does not guarantee that the Pro will show up, do the work, or honor the time. A price shown when you book comes from the Pro and is an estimate (“Prices and details on a listing,” above): agree the actual price with the Pro, in writing, before work begins. Payment is between you and the Pro, however the two of you agree, and never goes through Eeda.

For Pros. Keep your bookable times current, answer requests promptly, and cancel as early as you can if you cannot make a time. You may block off part of a window, or switch a time off for a while without deleting it; a request already sent, or a booking already confirmed, for that time is not changed by it — answer, cancel, or keep it as usual. When a request came from one of your windows, you may confirm it as asked or set the hour you will arrive, inside that window; the Customer is told both. A request for one hour inside a window holds only that hour, so the rest of the window stays open to other Customers; a request for any time in a window holds the whole window. You can put the bookings you confirm on your own phone’s calendar the same way (the card on the Calendar tab, or the switch on the Account tab). If you turn online booking off, or your listing comes down from search (its Pro Listing plan stopped working, or we paused or removed the listing), customers can no longer send you new requests; a booking you already confirmed stays in the Customer’s list and the two of you deal with each other directly, and requests you never answered expire as usual. If you delete your account, every booking still ahead — waiting for your answer or already confirmed — is cancelled and the Customer is told; the Customer keeps their record of it.

The Job Board

Posting a job. A Customer whose email address has been confirmed can post a job from the Post a job page, opened from the “Post a job” card on the My Home tab (or from “Post a job” on the Pros tab, offered when a search finds no Pro): the kind of work (one service category), a short title, the details, up to four photos, when it needs doing, an optional budget, and the city it is in. You may have up to three open jobs at a time. A job stays open for 30 days, or until you close it, and then it closes to new quotes. While a job is open (or still waiting to be read) and has no quote showing on it, you may change its title, details, timing, budget, and city with “Change this job”; the kind of work and the photos cannot be changed. Once a quote shows on it, the job can no longer be changed — Pros priced it as you wrote it — so finish it and post a new one instead.

Who sees a job. While a job is open, Pros whose listing is live can see it; the app shows each Pro the jobs in the categories they list, within 100 miles of their base city. In the Pro’s app, a posted job is called a “lead”, and open leads appear on the Pro’s Leads tab. They see the job and its city and roughly how far away it is. They never see your name, phone number, email address, or street address from us, and we remove the hidden location data from your photos before anyone else can see them. Do not put your phone number, address, or house number in the text or the photos.

The first job is read by a person. A member of our team reads a member’s jobs before any Pro sees them until one of them has been approved — for most members, just the first; after that, their jobs go up straight away. That reading is about the job’s content — the same kind of content review as a new listing (Section 3) — and it is not a check of the member, the job, or the property.

Quotes. A Pro who sees your job may send you a quote: a price (a fixed price, a price range, or “estimate after a visit”), when they could start, and a short note. A quote is the Pro’s rough price based only on what you wrote. It is not an offer that you can accept in the app, it is not a contract, and it may change once the Pro sees the work. Quotes appear only to you, inside the app. If you want to go ahead, you call, text, or email the Pro from your own phone with the Call, Text, and Email buttons on the quote, exactly as with any listing (“How you reach a Pro,” above), and you agree the actual price and the work with the Pro directly — in writing, before work starts.

Eeda’s role. Eeda shows jobs and quotes; it does not choose, rank, or recommend a Pro for your job, is not a party to anything you and a Pro agree, takes no fee on the job, and never handles the money. Quotes are listed newest first. We do not guarantee that any Pro will see or quote on your job, that a quote is accurate, or that a Pro who quoted will do the work. Everything else in this Section 2 and in Sections 3, 10, and 11 applies to a Pro you find through the job board exactly as it does to one you find in search.

Closing a job. You can close a job at any time with “I’m done with this job”, and the app asks whether you hired someone; if you would rather not say, answer “Yes, someone not on this list” (or “Yes, I hired someone”) or “No, I’m not hiring anyone”. If you tell us you hired a Pro who quoted, we let that Pro know they were picked (with your city and the job’s title, never your name or contact details), and about a week later we remind you that you can write a review of them (Section 7.1); nobody else is told. You can also block a Pro from quoting on a job of yours.

What may not be posted. Jobs and quotes must be real and must follow Section 7.3 and the Community Guidelines. Do not put phone numbers, email addresses, web links, or other contact details in a job or a quote — people reach each other with the app’s Call, Text, and Email buttons — and do not post anything illegal, anything that discriminates against anyone (Section 8.1), advertising that is not a real job, or a job you have no intention of hiring for. The app refuses some of these automatically; anyone can report a job or a quote from its “…” menu; and we may remove any job or quote, or close a job early, at our discretion.

For Pros. Quote only on jobs you are able to do and are licensed and insured for where the law requires it (Section 5.1), and quote honestly — do not send the same quote to every job, a price you do not mean, or a quote meant only to get a Customer to call you about something else. A quote is not a contract. Where the work needs a license, follow the written-contract rules of the state where the job is — in Michigan, a licensed residential builder or maintenance-and-alteration contractor must put the agreement in writing and have both sides sign it before work starts. Quoting is part of your listing: Eeda charges no fee for a quote, for a job, or for being hired. The homeowner’s contact details are not shown to you; you learn them only if the homeowner calls, texts, or emails you, and Section 5.1 then applies to them.

3. Credentials and Documents — What They Mean and Don’t

Read this section carefully.

Pros may choose to provide credential information and upload supporting documents to their profile. Everything shown in that area comes from the Pro. Eeda displays it as provided, with the date the Pro provided it. Eeda does not check, confirm, endorse, or guarantee any of it.

License information. A Pro may enter a license number, the body that issued it, and the state. We display it exactly as the Pro provided it, labeled as provided by the Pro, with the date. We do not confirm that the license exists, is currently active, is unrevoked or unsuspended, or is the right kind of license for your job. Most states publish a free public license lookup; we link to a page listing them so that you can check the license yourself, and you should do that before hiring.

Insurance. A Pro may upload a certificate of insurance. We display that a certificate is on file, the date it was uploaded, the document itself, and, if the Pro entered one, the expiration date the Pro stated. We do not confirm that the policy exists, is in force, is adequate, or covers your job, and we do not confirm the expiration date. Once the month of the expiration date the Pro stated has ended, the listing no longer shows Customers the “Insured” badge, the certificate, or its date, and we remind the Pro to upload a new certificate; they show again once the Pro provides a certificate with a later date. That comes from the Pro’s own date, not from a check of the document: a policy can lapse or be cancelled without the Pro changing the date, a Pro may leave the date blank, and we do not promise to catch any of that. A listing without the “Insured” badge does not mean the Pro is uninsured, and a listing with it does not mean the Pro is insured.

Other statements — such as bonded, veteran-owned, family-owned, or years in business — are statements by the Pro. We do not check them. The payment methods a Pro lists are the Pro’s statement of how they take payment; payment itself happens between you and the Pro, never through Eeda. “Takes emergency calls” on a listing is also the Pro’s own statement: Eeda makes no promise about when, or whether, a Pro answers.

Before & after photos (Section 2) are also the Pro’s own statement. By adding a pair, the Pro confirms that they have the homeowner’s permission to post it, that they hold the rights to both photos, and that the work shown is their own. Our team looks at each pair for content — for example a visible address — before it is shown; that look is not a check of who did the work, and it does not change anything in this Section 3.

Eeda does not perform, purchase, or display background checks. We do not screen Pros, their employees, their subcontractors, or anyone else a Pro may send to your home. Deciding who you let onto your property is your decision alone.

Eeda makes no representation that any Pro is licensed, insured, bonded, qualified, competent, or safe. Documents and details displayed on a profile are provided for your convenience so that you can evaluate a Pro yourself. The responsibility to check a Pro’s license, insurance, and suitability is yours.

Profile review. Before a new listing appears in search, a member of our team looks it over for completeness and for content that breaks these Terms (for example, spam, a page that is not about a local service business, or words that break Section 7.3). That review is about the listing’s content. It is not a check of any credential, document, or claim, and it does not change anything in this Section 3.

Pages Eeda lists. We may list a page for a business before it has an Eeda account (Section 4, “Pages Eeda lists”), built from public business information — the business’s name, phone number, kinds of work and city as the business itself makes them public, for example on its own website or in public business directories — or from details the business gave a member of our team, with its agreement. Such a page is marked “Listed by Eeda” in the app until the Pro takes charge of it, and says whether it was built from public business information or from details the business gave us. The mark means only that a member of our team entered the page. Until then the page shows only the business name, phone number, kinds of work (up to three) and city, with Call (and Text, when the number can take texts), and it cannot be reviewed or added to My Pros (Sections 7.1 and 7.2). Everything in this Section 3 applies to it exactly as to any other listing: the details are shown as they were made public or given to us, and we do not check them.

Looking into an account. We may look into an account when we suspect fraud, impersonation, or abuse, and we may ask someone to show us that an account is really theirs before we let it stay open. That is our choice, we do not promise to do it, we do not do it routinely, and doing it once does not mean we will do it again. It has nothing to do with anyone’s credentials, qualifications, criminal history, or fitness for a job.

Eeda is not a consumer reporting agency, and nothing on Eeda is a consumer report. Do not use anything you find here to make decisions about someone’s credit, employment, insurance, housing, or any other purpose covered by the Fair Credit Reporting Act. What we display about a Pro is what that Pro gave us, shown with the date they gave it.

4. Eligibility and Accounts

You must be 18 or older to create an account. The Service is not directed to children.

You are responsible for keeping your login secure and for everything that happens under your account. Tell us at support@geteeda.com if you believe your account has been compromised.

Provide accurate information. Use the name your friends would know you by, so people can find the right person; we do not look into anyone’s identity, so treat a name on Eeda as what that person typed, not as proof of who they are. If you register on behalf of a business, you represent that you have authority to bind that business.

Your cell number. Every account carries a cell phone number, and we text a one-time 6-digit code to it, which you type in the app to show the number is yours; use only a number that is yours. Our team may mark a number as confirmed by hand when someone cannot get our code (for example, the App Store’s reviewers).

If we learn an account belongs to someone under 18, we close it and delete what we hold. Tell us at support@geteeda.com if you believe a minor has an account.

Agreeing to these Terms. You accept these Terms and the Privacy Policy by ticking the box when you create an account, and again when we ask you to after a material change. We record the version you accepted and when. The Privacy Policy explains what we collect and share and the choices you have — including the tools from Meta (Facebook and Instagram) that measure our ads in the app and on our website, and how to turn them off (Privacy Policy, Section 3.12).

You can sign in with an email address and password, with your Apple account, or with your Google account. Apple and Google handle that sign-in under their own terms.

Keep one Customer (home) account — a business that hires Pros uses the same kind of account, and if you already have one, use it — and, if you offer services on Eeda, one Pro account. Do not share your login, let anyone else use your account, or sell, rent, or transfer it. We may suspend an account we believe is shared, duplicated, or compromised, and we may reclaim a business name that is being misused.

Asking to be listed. A business can ask us to list it with the short “List my business” form on geteeda.com. Sending the form creates no account, no listing and no subscription. By ticking its box, the business agrees that a member of our team may call, text or email it about listing the business; if it then agrees to be listed, we may list a page for it as described in the next paragraph.

Pages Eeda lists. A member of our team may list a page for a business before it has an Eeda account — one at a time, or from a list — built from public business information or from details the business gave us with its agreement (Section 3). The page is live from the day we list it, free, with no account and no subscription. Until the business takes charge of it, the page shows only the business name, phone number, kinds of work (up to three) and city, with Call (and Text, when the number can take texts): it cannot be reviewed or added to My Pros, the job board is not open to it, and in search it comes after every page a Pro has taken charge of (Sections 5.5, 7.1 and 7.2). On the map it sits near its location, never at a street address. It stays in search until the removal date we set for the pages we listed (we may set, move or clear that date at any time; while none is set, the page stays up) or, for a page we extended, a later date. If nobody has taken charge of the page by its date, it comes off search, and we delete it, with its private record, six months later. We may extend a page, move the date, or take a page down at our discretion. A page we listed is a listing like any other from the day we list it — Sections 3 and 10 apply to it, and so do the report and pause rules.

How Eeda contacts a listed business. Eeda sends a listed business no automatic text message. When we hold an email address for the business, we may email it from support@geteeda.com about its page, at most once a month: how many people viewed, called or texted the page in the last 30 days (never in a month with no views), how to take charge of it, and how to have it removed. Every such email has an unsubscribe link, and an address that unsubscribes is not emailed about a listed page again. A member of our team may also contact a business about its page by phone or email, and, when the business agreed to be contacted, by a text from that team member’s own phone.

Removing a page Eeda listed. A business that does not want its page on Eeda can have it removed at any time: tap “Remove this listing” on the page in the app, on the page its claim link opens, or at geteeda.com/remove-listing.html, and Eeda sends a six-digit code to the phone number on the page — a text, or an automatic call that reads the code aloud when the number cannot take texts. Typing the code removes the page at once. If the code cannot be received, the business can send its request to a person at Eeda from the same place, or write to support@geteeda.com, and we take the page down. We keep a number removed this way on a list, so that it is not listed again.

Taking charge of a page Eeda listed. To take charge of the page, the business creates an Eeda Pro account in the app, accepting these Terms. When the cell number the business confirms with the one-time code (“Your cell number”, above) is the page’s own phone number, the app offers the page (“Is this your business?”); otherwise the business finds its page in the app (“Is your business already on Eeda? Find it”) and Eeda sends a six-digit code to the page’s phone number, by text or by an automatic call, to type in. Either way, the business then makes the statement in Section 5.1 and starts the Pro Listing plan with Apple (its three free months begin then — Section 5.2). The page, with any counts it has, then belongs to that account: the “Listed by Eeda” mark comes off, everything a full listing has opens to it, and the page is back in search if it had come off. If the code cannot be received, the business can ask a person at Eeda for help from the app. Eeda also gives each page it lists a link of its own — geteeda.com/claim/ followed by a six-character code — which a member of our team may email or mail to the business. The link opens a page on geteeda.com that shows the page’s basics (the business name, kinds of work and city, and the page’s phone number with its middle hidden) and these steps, with a button to remove the page; it does not by itself transfer the page to anyone. Only the code to the page’s phone number, or a Pro account whose confirmed cell number is that number, does.

You may delete your account at any time from the Account tab in the app. Deleting a Pro account removes its listing, its before & after photos, the documents it uploaded, and the quotes it sent, and cancels every booking still ahead on that listing (the Customers are told); deleting a Customer account removes that Customer’s jobs, their photos, and the quotes on them, and that Customer’s bookings (any still ahead are cancelled first, and the Pro is told). Deleting your account does not cancel a Pro plan you bought from Apple: cancel it with Apple first (Section 5.3).

5. Pro Listings and Subscriptions

5.1 Listing Requirements

Pros are solely responsible for the accuracy of everything on their profile — business name, contact details, website, service categories, license information, insurance certificates, photos, and descriptions. Do not advertise services you are not licensed to perform where a license is required, and do not upload a document that is not current and genuine. Providing false credential information is grounds for immediate removal.

What a Pro promises. By listing on Eeda, you represent and warrant that you and everyone you send to a job — your employees, agents, contractors, and subcontractors — hold every license, registration, certification, bond, permit, and insurance policy that the law of the state, county, and city where you work requires for the work you offer, and that you will keep them current for as long as your listing is live. You are responsible for your own employees and subcontractors — their conduct in a Customer’s home, their pay, their taxes, and any workers’ compensation cover the law requires — for your own taxes, including any sales tax on the work, and for following the safety, building, and consumer-protection rules that apply to your trade, including any written-contract or cancellation-notice rules your state has for home improvement. If any of that stops being true, take the affected service off your listing straight away, and tell us at support@geteeda.com if a license or registration shown on your listing lapses, is suspended, or is revoked. Eeda does not check any of it, and nothing on your listing is Eeda’s statement about you.

Your statement. Before your listing goes live — when you send it to Eeda, send it again after we asked for a change, or take charge of a page Eeda listed for your business — the app asks you to tick a box of its own, apart from the box for these Terms, that reads: “I hold every license, registration, permit, and insurance policy required where I work for the services I’m listing. Everything I’ve entered — my business details, credentials, and documents — is accurate and current, and I’ll keep it that way for as long as my listing is live.” A listing cannot be sent without it. We keep the words you ticked, the time, and that it was you (see the Privacy Policy, Section 3.1). It is your statement, not ours: we do not check it, and it does not make anything on your listing Eeda’s statement about you.

Dated copies of your listing. Every time your listing is created, changed, or deleted — by you, by a member of our team, or by our system — we keep a copy of what the listing said, with the time and who made the change, for three years. Only our team can see those copies. They are how we can tell what a Customer saw on the day they hired you if there is a later question or dispute; we may hand one over when the law requires it (Privacy Policy, Section 5, “For legal reasons”). A copy holds the listing’s words and details, with links to its photos and documents rather than the files themselves.

Only list a business you own or are authorized to run. Do not create a listing using another business’s name, logo, photos, license number, or address, and do not keep running a listing for a business you have left or sold. You make this promise every day the listing is up, not just on the day you create it. If a listing is not yours, email support@geteeda.com and we will take it down.

A Customer’s details are for that job only. A Customer reaches you by calling, texting, or emailing you from their own phone — from your listing or from a quote you sent on their job — or by sending you a booking request; when you confirm a booking you receive their phone number and the job address they typed. Everything you learn about them — their name, their number, their address, and what they tell you about the job — came to you for that job. Use it for that job and for following up about it — nothing else. Do not add a Customer to a marketing list, do not send them advertising calls or texts, do not sell, rent, or pass their details to anyone else, and do not keep them longer than your own business records require. If a Customer asks you to stop contacting them, stop. You must follow every law that applies to calls, texts, and personal information, including the Telephone Consumer Protection Act and state privacy laws, and you are responsible if you do not.

Pros must follow the civil-rights laws that apply to their trade. Do not use your listing, the places you agree to work, or your pricing to refuse or discourage Customers because of race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, familial status, military or veteran status, or any other characteristic protected by law. A listing that does is removed. See also Section 8.1.

You grant Eeda a non-exclusive, royalty-free license to display, reproduce, and distribute the content you submit for the purpose of operating and promoting the Service.

5.2 Subscription Plans and Pricing

PlanPrice
Pro Listing (online booking included at no extra charge)$50 per month, or $500 per year paid in advance

There is one plan, the Pro Listing, and every Pro pays the same price for it. It includes online booking at no extra charge: turn on “Take bookings online” on the app’s Account tab, and while your listing is live customers can send you booking requests for the times you list (Section 2 “How Booking Works”). Online booking is not a separate subscription and has no price or free months of its own. The Pro Listing also includes the job board: a Pro with a live listing sees the jobs in their categories within 100 miles (they appear as leads on the Pro’s Leads tab) and may quote on as many as they like, with no fee per lead, per quote, per job, or per hire (Section 2 “The Job Board”).

We may change what a subscription includes, or introduce separate charges for individual features, with advance notice to you (Section 16). A new paid feature is a new purchase you choose to make in the app, and a price change for a plan you already have goes through Apple’s price-change process (Section 5.3).

Prices are in U.S. dollars, and the plan is offered in the United States. The price Apple shows in the app when you subscribe is the price you pay; Apple may show it including any applicable tax.

Free months. The Pro Listing starts with three (3) free months: Apple’s free trial, set up as the introductory offer on the plan. They begin the day the plan starts — when you first send your listing to Eeda, or, for a page Eeda listed for your business, when you take charge of it (Section 4, “Pages Eeda lists”). Apple gives the free months once per Apple Account: if the Apple Account you use has already had them (for example on another Eeda account), the plan is charged from the day it starts, and the app and Apple’s purchase sheet say so before you confirm. After the free months the standard prices in the table above apply; cancel the plan before its free months end and it costs nothing (Section 5.3). For a page Eeda listed for your business before you joined (Section 4, “Pages Eeda lists”), the time the page is up before you take charge of it is free, with no plan at all; the Pro Listing plan, and its three free months with Apple, begin when you take charge of the page. Later price changes apply to every Pro the same way. The first Pros on Eeda may also receive a “Founding pro” badge on their listing, which Eeda awards at its discretion; the badge is an honor, not a different price. The free months are a limited-time launch offer: we may end or change it, with notice on geteeda.com, for plans started after the change; a plan already in its free months keeps them.

A listing can be sent to Eeda — for its first read, or again after we asked for a change — or a page Eeda listed taken over, only while its Pro Listing plan is working. The app starts the plan first, with Apple’s own purchase sheet, and sends the listing (or takes the page over) once the plan is working.

5.3 Billing, Renewal, and Cancellation

The Pro Listing plan is sold only inside the Eeda app, as an auto-renewing subscription (monthly or yearly) you buy from Apple through the App Store with your Apple Account. Online booking comes with it and is not sold separately. Apple takes the payment; Eeda never sees your card details, the name on your card, or your Apple Account’s email address. Apple’s own terms and privacy policy apply to the payment.

Starting the plan. When the plan starts, the app shows its price, the free months, and these renewal terms, and then Apple shows its own purchase sheet; nothing starts until you confirm it there. You choose to pay monthly or yearly.

Charges. Nothing is charged during the plan’s free months. When they end, Apple charges the plan’s price to your Apple Account, and again at the start of every month or every year, depending on the billing period you chose, until you cancel. If your Apple Account has already had the free months for the Pro Listing, the first charge is the day the plan starts. While renewal is on, we also send you a reminder, in the app and by email, about a week before the plan’s free months end.

Renewal. The plan renews by itself at the same price unless you turn off renewal at least 24 hours before the end of the current period (the free months count as a period). Price changes for existing subscribers go through Apple’s price-change process, which tells you first and, where Apple requires it, asks for your consent before the new price applies. If Apple cannot charge your payment method when a plan renews, the plan may keep working for Apple’s grace period while Apple tries again. If the charge still has not gone through when that period ends, the plan stops working while Apple keeps trying: the listing comes off search (or, if it has not gone live yet, it cannot go into search), so customers can no longer send you booking requests either, and the app tells you. Update your payment method with Apple; once Apple can charge it, the plan works again by itself and the listing comes back with every review. If Apple stops trying without being able to charge you, the plan has ended (below).

Cancelling. Cancel with Apple: on your iPhone open Settings, tap your name, then Subscriptions, and choose the Eeda plan (the button “Change or cancel with Apple” on the app’s Account tab opens the same page). Cancelling stops the next charge; the plan keeps working until the end of the period you are in, and the Account tab shows that date. If you cancel during the free months, you pay nothing. Online booking is part of the Pro Listing, not a subscription of its own, so there is nothing separate to cancel: to stop taking bookings, turn off “Take bookings online” on the Account tab. Deleting the Eeda app, deleting your Eeda account, or switching it to a home account does not cancel a plan you bought from Apple — cancel it with Apple first.

When a plan ends. When the Pro Listing plan ends — you cancelled it, it was refunded, or Apple stopped trying to charge it — the listing comes down from search (or, if it has not gone live yet, it cannot go into search; we may still finish reading it) and the app tells you. The reviews belong to the business and stay with it: start the plan again from the Account tab and the listing comes back with every review, with no fee to return beyond the plan itself. Online booking stops with the plan: while your listing is off search, customers cannot send you booking requests; bookings you already confirmed stay in your list (Section 2 “How Booking Works”), and requests you never answered expire as usual.

Refunds. Refunds are decided by Apple under its own policies; ask Apple at reportaproblem.apple.com. We do not issue refunds ourselves and do not give partial-period refunds, except where the law requires it. If Apple refunds the plan, it ends.

5.4 Suspension and Removal

We may suspend or remove any listing, with or without notice, if we believe the Pro has violated these Terms, provided false credential information, or created risk for Customers. A listing is also paused automatically from search when five different established accounts report it within 30 days, until we have looked into it (an established account is one that is at least a week old; each person counts once, however many reports they send; reports from other accounts still reach us, they just do not trigger the automatic pause). We may also remove listings for non-payment. Eeda does not issue refunds itself except where the law requires it. A Pro whose listing is removed for violating these Terms should cancel their plan with Apple (Section 5.3) to stop further renewals; any refund request for the current period goes to Apple and is decided under Apple’s own policy.

We may warn, hide a listing, pause an account, remove content, or close an account, with or without notice, and we may do so simply because we no longer want to carry a listing. Where we believe someone is at risk of harm, or that a crime may have been committed, we may give the police or another authority what we hold, including account details, listings, reviews, bookings, and reports, and we cooperate with valid legal requests.

5.5 No Paid Placement

Every Pro who has taken charge of their page pays the same price for a listing, and no Pro can pay for placement or a better position anywhere on Eeda: there is no higher price, tier or paid extra that moves a listing up. Online booking, which every Pro Listing includes, adds booking requests to a listing and nothing else: a Pro who takes bookings is not shown any higher. Pages Eeda listed that their Pro has not taken charge of yet come after the others in the Pros tab’s lists, unless you typed the business’s name (Section 4, “Pages Eeda lists”).

How search results are ordered. A search — words you type or a service you pick on the Pros tab, or a “Find a pro” button — fills the Pros tab, under “Browse by service”, with the Pros near the place you choose whose listings fit the service you picked or the words you typed (with no service picked and nothing typed, every Pro), in this order: first, a Pro whose business or owner name you typed; then the Pros your friends (Section 7.2) added to My Pros and shared, under the heading “Added by your friends”; then everyone else, under “More pros nearby” — the Pros who have taken charge of their pages first, then the pages Eeda listed (Section 4) — closest to you first in each group, and Pros the same distance away in alphabetical order of their business names. Star ratings and the number of reviews play no part in the order, and there is no way to sort by them. Eeda does not rank, score, or recommend Pros. On the map every Pro’s pin looks the same, and Pros whose pins would overlap are shown together as one circle showing how many Pros it holds; tapping it zooms in on them or lists them in the same order as the search results.

If no Pro is inside the distance you chose, the app says so and shows the closest Pros it found instead, out to the nearest of its distance choices that has one (20, 30, 50 or 75 miles away). When you type a kind of work Eeda has no category for yet, such as “solar panels,” the app may say so above the results and show the nearest kind of Pro (an electrician, in that example). For work Eeda does not list at all, such as car repair and detailing, it says so and shows no Pros.

The Pros tab holds the search box, the seasonal notes (Section 2), and “Browse by service”, then — when you are not searching — two rows of Pros near the place the tab is looking, each stating a plain fact. First, “Pros your neighbors and friends are using”: the Pros your friends added to My Pros and shared (newest save first, naming the friends who added each Pro and quoting the newest friend’s note with their first name and the date), followed by the Pros near you that the most members have added to My Pros (each with a count of members who added the Pro, not a count of jobs done or customers served). Then “Closest to you”: the Pros nearest to you, closest first, with the pages Eeda listed that their Pro has not taken charge of yet after the others (the friends’ saves already shown in the first row are not repeated). Pros the same distance away are listed in alphabetical order of their business names. Nobody pays to be in a row, and no row is ordered by star ratings. A place in a row is not a ranking of quality and says nothing about a Pro’s work, credentials, or reviews.

5.6 What a Pro Sees About Their Own Page

Eeda shows Pros how many people opened their page (each person counts once a day), how many people saved it, and how many Call or Text taps it received — as totals only, never who. A Pro who takes online booking also sees how many booking requests came in and how many were confirmed. The counts come from people using the Eeda app; a Pro’s own visits to their own page are not counted. They are a rough measure of interest, not an exact record, and no Customer is ever identified in them.

5.7 Pros Run Their Own Businesses

A Pro is a customer of Eeda, not an employee, contractor, agent, partner, or joint venturer of Eeda. Pros choose which jobs to take and which to turn down, set their own prices, set their own hours and the times they can be booked, use their own tools, vehicles, and materials, hire their own help, decide how the work is done, and are free to advertise and take work anywhere else at the same time. Eeda does not assign work (a job on the job board is posted by a Customer, and a Pro decides for themselves whether to quote), does not supervise it, does not set prices, does not take a share of what a Pro earns, and never pays a Pro. Pros pay Eeda a flat subscription for a listing, and that is the whole of the relationship.

6. Who Creates Listings

Every public listing on Eeda is created and managed by the Pro who owns it, with one exception: a page Eeda lists before the business has an Eeda account, built from public business information or from details the business gave us with its agreement (Section 3 and Section 4, “Pages Eeda lists”). Until the Pro takes charge of it, such a page shows only the business name, phone number, kinds of work (up to three) and city, with Call (and Text, when the number can take texts), marked “Listed by Eeda” — no credential information, documents, reviews, or “Added by” tags from anyone’s friends.

A business can have a page Eeda listed for it removed on request, at any time: with “Remove this listing” on the page in the app or at geteeda.com/remove-listing.html (a code sent to the page’s own phone, Section 4, “Removing a page Eeda listed”), or by writing to support@geteeda.com. If any other listing uses your business name or details and you want it gone, email support@geteeda.com and we will remove it promptly.

7. Reviews, Added by Friends, and User Content

7.1 Reviews

Who may post a review. Any Customer (home) account whose email address has been confirmed may post one review of each Pro, written from their own experience with that Pro — a Pro you actually dealt with. Pro accounts do not write reviews; a business owner who hired a Pro uses their home account. You may not review your own listing, a business you work for or are related to, or a competitor (Section 7.3). One review per Pro per member: the app enforces it, and a review is linked to the account that wrote it and shows the name on that account. A person at Eeda reads every review before it appears on the listing; until then only you can see it, and we tell you in the app when it is up or if we decide not to post it. A review we decide not to post still counts as your one review of that Pro. Reviews cannot be edited or taken down by the reviewer once posted; you can ask us to remove one at support@geteeda.com, and we decide. A star rating and the number of reviews shown on a listing are calculated from the reviews that are up on the listing. Nothing in these Terms stops you from writing an honest review about a Pro, or about Eeda.

A page Eeda listed that its Pro has not taken charge of yet (Section 4, “Pages Eeda lists”) cannot be reviewed; reviews open to it once the Pro takes charge of it.

We may decline to post a review (we read each one before it appears), hide a review from a listing, or put it back, at our discretion — for example when a review breaks the rules in Section 7.3 or we have reason to believe the reviewer never dealt with the Pro. A hidden review stops showing on the listing and stops counting toward the star rating and the number of reviews. We never change the words of a review: we either leave it as written or take it down. We do not decide who is right when a Pro and a reviewer disagree about what happened, and we do not remove a review simply because it is negative or because a Pro asks us to. A Pro who believes a review breaks these Terms can email support@geteeda.com within 30 days of it appearing.

A Pro may post one public reply to each review of their listing. A reply is shown under the review with the date, cannot be edited or removed once posted, must follow Section 7.3, and must not disclose anything about the reviewer beyond what the review itself shows. A reply is the Pro’s statement, not ours.

7.2 Added by Friends

The Friends feature lets you add friends who also use Eeda (by searching for someone you already know, or by matching your phone’s contacts — see our Privacy Policy) and keep a list of pros you have used or would hand to a friend (“My Pros”) — tap “Add to My Pros” on a Pro’s page, or on a job where you told us you hired that Pro. Adding a friend is one-way: the person you add is told and can add you back. Sharing is mutual: your “friends” for sharing are the people you have added who have also added you back. Only they see the pros you mark “My friends,” with your tags, your note, your name (your first name on the Pros tab), and the date you added each one. Someone who added you but whom you have not added back sees nothing of your list, and you see nothing of the list of someone who has not added you back. You can also text someone an invitation to join Eeda from your own phone; Eeda does not send it, and a person who joins is not added as your friend until one of you adds the other.

Every saved pro is yours to share with your friends or keep to yourself (“Only me”), and you choose which. One tap adds the Pro. Your very first save starts as “Only me”; after that a new save starts as “My friends.” An “Add details” link under the button, and “In My Pros · Change” on the Pro’s page at any later time, open the sheet where you change who sees it, add what the Pro did for you, and write a note. When a Pro marks a booking with you done, Eeda adds that Pro to your My Pros as “Only me”; the booking then offers to share it with your friends, and you can remove it from the Pro’s page. A page Eeda listed that its Pro has not taken charge of yet (Section 4, “Pages Eeda lists”) cannot be added to My Pros.

Where your friends’ saves appear. The pros your friends have shared appear to you on the Pros tab, first in “Pros your neighbors and friends are using” (its first row of Pros, after the seasonal notes and “Browse by service”, showing Pros near the place the tab is looking); when you search on the Pros tab, under “Added by your friends” (Section 5.5), tagged with the friends’ first names (for example “Added by Sarah”); on a Pro’s page, in a box titled “Your friends and this pro” above the “Tips before you hire” box, with each friend’s name, picture, the date they added the Pro, their tags, and their note; and on your Friends tab. When a friend in that box is already in your phone’s contacts, it offers “Ask Sarah about them” (with that friend’s first name), which opens your own Messages app to that friend; Eeda sends nothing. How many members have a Pro in their My Pros list may be shown to other members as a number (for example “12 people added this pro”), never with names.

A save is not a review and not a rating. It is your friend’s own opinion: it means only that they added the pro to their list and chose to share it, and the note is in their own words. It does not mean they hired the pro, it is not a statement about quality, and it is not checked by us. Make your own checks (Sections 3 and 10) whatever a friend says.

Adding someone as a friend is an invitation, not a right. You can remove a friend at any time, and removing one ends the connection on both sides: neither of you sees the other’s shared pros, notes, or tags any more, and either of you can send a fresh invitation later. Do not use friend requests, invitations, or the member search to contact, pester, or advertise to someone who has not asked to hear from you, and do not use anything a friend shared with you to solicit their business.

If you use your phone’s contacts to find friends or to invite a pro, you confirm you are allowed to look through those contacts and that you are not doing it on someone else’s behalf or for a business list. Names and phone numbers from your contacts never leave your phone: your phone turns each number into a one-way code first. For a Customer (home) account, Eeda keeps those codes so it can tell you once when someone in your contacts joins Eeda (“… is now on Eeda,” with that person’s name on Eeda), unless you turn off “Tell me when my contacts join Eeda” on the Account tab, which deletes the codes at once; our Privacy Policy (Section 3.2) says how long they are otherwise kept. In the same way, when you create a Customer account and confirm your cell phone number on it with the code we text you (Section 4), members who have that number in their phone’s contacts may be told once that you joined, with the name on your account; there is no setting that stops that one note. We never message anyone in your contacts — if you invite someone or ask a friend for a pro, that text comes from your own phone.

Inviting a pro you know. From “+ Invite a pro” on the Friends tab or “Know a great pro?” on the Account tab (a Pro: “Know another pro?” on the Account tab), you tap “Show my contacts”, and the app shows, on your phone and with your permission, a list of the people in your phone’s contacts; you tap “Invite to list” beside one, and the app opens your own Messages app with an invitation to list their business on Eeda, addressed to that person, with your own invite link (Section 7.6). You read it, change it if you like, and send it yourself from your own number; Eeda never texts the person you picked. To know whether that person later joins, Eeda keeps a one-way code of the number you invited — never the name or the number itself (Section 7.6 and our Privacy Policy). You are responsible for having that person’s permission to text them and for following the laws that apply to your messages.

7.3 Content Standards and Your License to Us

You are solely responsible for content you post — reviews, notes, tags, photos, a profile picture, documents, job posts, quotes, notes on booking requests, and anything else. You represent that you own it or have the right to post it, and that it is accurate. Do not post anything that is false, defamatory, harassing, obscene, discriminatory, or that infringes someone else’s rights, and do not post personal information about another person that they have not made public.

Do not post reviews of, or save and share, your own business, a business you work for or are related to, or a competitor, and do not post reviews or shares in exchange for payment, a discount, or anything else of value. (The $25 Virtual Visa card in Section 7.6 is for inviting a Pro who joins and pays for a month — never for a review, a rating, or a save.) If you post a review about a business you own, work for, or are related to, say so in the review itself. Pros must not offer anything — money, a discount, free work, or a refund — for a save, a review, a better rating, taking a review down, or a friend connection; must never threaten anyone over a review; must not create or borrow customer accounts; and must not ask customers to add them as friends in order to build up saves. We remove saves and reviews that come from arrangements like these, and we can remove the listing that benefited. The app also refuses to add a listing to your My Pros when the cell phone number on your account is the phone number on that listing, because a save from a business’s own people would read to friends like a neighbor’s.

Keep it about the job. Do not post commentary that has nothing to do with the work — politics, religion, or opinions about someone’s personal life — and do not post photos, documents, or messages that have been altered, staged, or made up, whether by hand or by software.

Photos. Only upload photos you took or have the right to use. Before you upload one, remove or get permission for anything that identifies someone else — a face, a name, a house number, a license plate, or the inside of a home that is not yours.

No discrimination. Do not post anything that attacks or demeans a person or a group because of race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, familial status, military or veteran status, or any other characteristic protected by law. We remove that content and we close the accounts of people who post it.

Our Community Guidelines at geteeda.com/guidelines.html say the same things in plainer language. They are part of these Terms, we may update them, and content or accounts that break them can be removed.

By posting content, you grant JAD Technologies LLC a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, distribute, and adapt it for the purpose of operating, promoting, and improving the Service, for as long as it remains on the Service and for a reasonable time after. You keep ownership of your content.

Feedback. If you send us suggestions or ideas about the Service, we may use them without any obligation or payment to you.

7.4 Reports and Our Role

Anyone can report a listing or another member from the app: tap “Report a problem” under the “Tips before you hire” box on a listing, or open the “…” menu on a member’s page (on the Friends tab) and choose “Report this person”. A Pro can report a lead (a posted job) with “Report this lead” in the “…” menu on it, and a Customer can report a quote from the “…” menu on that quote. To report a review, email support@geteeda.com. If you can no longer find the member, email support@geteeda.com with their name and what happened. We look at reports ourselves — no other member sees them or acts on them. You can also block a member from the same “…” menu: a blocked member can no longer find you on the Friends tab, neither of you sees the other’s saved pros, and any friend connection between you is removed. Blocking affects the Friends feature only — it does not cancel a booking — and it is not a report — report as well if a rule was broken. Apart from reading, before they appear, a new listing (Section 3), every review (Section 7.1), every before & after photo pair (Section 2), and a member’s jobs until one has been approved (Section 2, “The Job Board”), and the automatic filter on jobs, quotes, and photo captions, we do not pre-screen user content and we are not obligated to monitor it. We may remove content at our discretion, but we do not promise to. Opinions expressed by users are theirs, not ours.

7.5 When We Remove Something

If we remove your content, pause your listing, or close your account, we tell you what rule it was about, in the app or by email, unless the law stops us or telling you would put someone at risk. You can ask us to look again by replying to that message or emailing support@geteeda.com within 30 days, and a different person than the one who decided will read it. If we got it wrong, we put it back.

7.6 Invite a Pro, Get a $25 Virtual Visa Card

Who can take part. Any member with a Customer (home) account or a Pro account who lives in the United States. Employees of JAD Technologies LLC, and the people they live with, cannot earn rewards.

How a reward is earned. From “Invite a pro” in the app you text a Pro you know an invitation with your own invite link (or share the link yourself). You earn one $25 Virtual Visa card when all of these happen: your own cell phone number is confirmed with the code Eeda texts you, both when you invite and when the Pro joins; the Pro creates an Eeda Pro account after your invite, and Eeda had not already listed their business before your invite (a Pro who takes charge of a page Eeda listed before it, or whose phone number is on a page Eeda listed before it, does not count; sending the “List my business” form on geteeda.com does not, by itself, mean Eeda had listed them); the cell phone number confirmed on that account is the number you invited from your contacts, or the number the Pro typed on your link’s page on geteeda.com (or our team links the Pro to you by hand when you show us the invite was yours); the Pro then pays for their first month of the Pro Listing plan with real money through Apple, after their account was created — after any free months, so a free trial, a test purchase, Apple’s reviewers’ purchases, or a subscription carried over from an earlier account never count; and 30 days pass after that first payment without Apple refunding it. The yearly plan’s first payment counts too. Pros get three free months first (Section 5.2), so a reward usually takes about four months from the day the Pro joins. “Pros you invited” in the app shows where each invitation stands.

Limits. One reward per Pro, ever: if more than one member invited the same Pro, the reward goes to the earliest invitation. You cannot invite yourself, a business you own or have an ownership share in, or a number that is your own. At most 20 rewards ($500) per member per calendar year (Eastern Time); a Pro whose reward would be your 21st that year earns you no reward, then or later. A reward cannot be swapped with Eeda for cash or for anything else, sold, or transferred to someone else. The card is a prepaid Virtual Visa card issued by a bank. The cardholder terms that come with it, not Eeda, decide where and how it can be used, and they may set an expiration date: use the card before then, because we cannot replace a card that has expired. Visa is not a sponsor of Eeda’s invite program.

How it is sent. We email the card to the email address you sign in with. For now, a person at Eeda sends it from support@geteeda.com. Later, a gift-card provider may send it for us; if so, our Privacy Policy (Section 5) will name that provider before it sends any card. A reward waits until you have confirmed that email address (the confirmation link we email you), so it never goes to a mistyped address; an email address that comes from Sign in with Apple counts as confirmed, because it comes from your Apple Account. We do not promise a day. Keep the email safe: anyone who has the card’s link or details can use it, and we cannot replace a card that was used or lost after we sent it. Tell us at support@geteeda.com within 60 days if a reward you earned did not arrive.

Say that you may get a reward. The invitation the app writes for you says plainly that you may get a $25 Virtual Visa card if the Pro lists their business (“If you list your business, Eeda may send me a $25 Virtual Visa card.”). If you share your link any other way — another text, an email, a post — say so too, in words the reader can see before they tap the link. Invite only people you know or who have agreed to hear from you; do not send bulk or unwanted messages, buy ads, pay anyone to spread your link, post it on coupon or deal sites, or say anything about Eeda you cannot back up.

What we can refuse. If you delete your account before a reward is sent, it is not sent (one already on its way at that moment finishes). A reward already earned is still sent if the Pro later deletes their account. Our team links a Pro to you by hand only for an invitation that told them you may get a reward. We may decline a reward, or end your part in the program, if we reasonably believe it came from fake or duplicate accounts, an invitation you did not really send, a Pro paid or rewarded to join, an arrangement with the Pro to share or recover the reward, a payment refunded or reversed, or anything else that breaks these Terms. A reward is never for a review, a rating, a save, or a friend connection (Section 7.3). Taxes on a reward, if any, are yours; if the law requires it we may ask for your tax information before sending a reward. We may change or end the program at any time by posting notice on geteeda.com; a reward you earned before the change is still sent.

If a member invited you. When you join as a Pro with a number a member invited, we record that you came from that member’s invitation. That member sees, on “Pros you invited”: that you joined, whether your first paid month has begun and the day their card would be earned, and — if it is not earned — why (your first payment was refunded, you did not start paying within 12 months, you left Eeda, or Eeda already had your business before their invite). They also see if a number they invited already has a Pro account, or was invited by someone else first. We never show them your plan’s price, your payment details, or anything else about your account; they see your business name once your page is live, like anyone.

8. Acceptable Use

8.1 Treat People Fairly

Eeda is for everyone. Pros must not refuse work, charge differently, or treat a Customer worse because of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, marital status, age, disability, military or veteran status, or any other basis protected by law — and Customers must not treat a Pro that way either. A Pro may of course decline a job for ordinary business reasons, such as the work being outside their trade, too far away, or beyond what they can take on. Tell us at support@geteeda.com if you believe this rule was broken; we may remove a listing or close an account over it.

8.2 Do Not

If you break this Section 8 or Section 9, money damages may not be enough, so we may ask a court for an order stopping you, on top of anything else we are owed. Either of us may also bring an individual claim about intellectual property in court instead of arbitration.

9. Intellectual Property and Copyright Complaints

Your license. We grant you a personal, revocable, non-exclusive, non-transferable license to install and use the Eeda app on a device you own or control, and to use the website, for your own use under these Terms. You are responsible for your device and for any mobile-data charges your carrier applies, and we may require you to install an update to keep using the Service.

Ours. The Service, including the Eeda name and logo, the software, design, and all content we create, is owned by JAD Technologies LLC and protected by U.S. intellectual property law. “Eeda” and the Eeda hands logo are trademarks of JAD Technologies LLC.

You may not use our marks without written permission.

Copyright complaints. Our designated agent for copyright complaints is the Copyright Agent, JAD Technologies LLC, at the mailing address at the end of these Terms, by email at support@geteeda.com, or by phone at (248) 509-4399. If you believe content on the Service infringes your copyright, send the agent a notice under the Digital Millennium Copyright Act with: a description of the copyrighted work; where the material appears on the Service; your contact details; a statement that you believe in good faith the use is not authorized; a statement, under penalty of perjury, that the notice is accurate and that you are the owner or authorized to act for the owner; and your physical or electronic signature. We may remove the material and may suspend or terminate repeat infringers.

If your content was removed by mistake. If we remove something you posted because of a copyright notice, we tell you. If you believe it was removed by mistake or because it was misidentified, you may send the Copyright Agent a counter-notice with: your physical or electronic signature; a description of the material that was removed and where it appeared before it was removed; a statement, under penalty of perjury, that you believe in good faith the material was removed by mistake or misidentification; your name, address and phone number; and a statement that you consent to the jurisdiction of the federal district court for the district where your address is (or, if your address is outside the United States, any district where JAD Technologies LLC may be found) and that you will accept service of process from the person who sent the original notice or their agent. We send a copy of your counter-notice to the person who sent the original notice and tell them we may put the material back in 10 business days. We may put it back 10 to 14 business days after we receive your counter-notice, unless, before then, the person who sent the original notice tells us they have filed a court action to keep it down.

Trademark complaints. If a listing uses your business name, logo, or brand in a way you did not allow, email support@geteeda.com with your mark, where it is registered if it is, the listing, and why the use is not authorized. We look at it and take the listing down where the complaint is sound.

10. Assumption of Risk and Release

Read this section carefully. It limits what you can claim against us.

Assumption of risk. Hiring someone to work in or around your home carries risk. You decide whether to contact, hire, admit to your property, or pay any Pro, and whether to accept any Customer’s job, and you do so at your own risk. You are responsible for checking a Pro’s license, insurance, and suitability yourself (Section 3), and for your own safety and property. It is your sole responsibility to ask a Pro for proof of license and insurance, and to check them with the state (Section 3), before you hire.

Release. Eeda is not a party to any dealings between Customers and Pros. To the fullest extent permitted by law, you release JAD Technologies LLC and its Members, officers, employees, and agents from any and all claims, demands, losses, liabilities, and damages of every kind, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any dispute you have with a Pro or a Customer, any work performed or not performed, any injury, property damage, or loss connected with that work, or any credential, document, review, saved-pro entry, job post, quote, or booking displayed on the Service, or any booking that is cancelled, declined, expired, or not kept.

If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” If you live in another state with a similar law, you waive it to the extent permitted.

Nothing in these Terms takes away rights that the law does not allow you to give up.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

AS-IS DIRECTORY. EEDA IS A DIRECTORY OF INFORMATION PROVIDED BY PROS AND MEMBERS. WE DO NOT CHECK IT AND MAKE NO PROMISE ABOUT ANY PRO’S LICENSE, INSURANCE, BACKGROUND, QUALITY OF WORK, OR SUITABILITY.

No guarantee, no reimbursement, no dispute service. Eeda does not offer a guarantee, a warranty, a money-back program, or any fund that reimburses you for work done badly, work not done, or damage to your property. We do not carry insurance for your job, and we do not mediate, arbitrate, or decide disputes between a Customer and a Pro (deciding whether a review breaks our content rules is not dispute resolution, and a no-show mark is the two sides’ own record, not a decision by us). If a job goes wrong, your remedy is with the Pro and, where the Pro has one, with the Pro’s insurer.

We do not warrant that the Service will be uninterrupted, secure, or error-free, or that any listing information, credential detail, or uploaded document is accurate, current, genuine, or complete.

WE MAKE NO WARRANTY REGARDING THE QUALITY, SAFETY, LEGALITY, TIMELINESS, OR SUITABILITY OF ANY PRO, ANY CUSTOMER, OR ANY WORK PERFORMED BY A PRO.

Some jurisdictions do not allow the exclusion of certain warranties, so parts of this section may not apply to you.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JAD TECHNOLOGIES LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR PROPERTY, OR FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE CAUSED BY A PRO OR A CUSTOMER, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE OR ANY INTERACTION WITH A PRO OR CUSTOMER.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

This applies regardless of the theory of liability and even if we have been advised of the possibility of such damages. Nothing in these Terms limits our liability for our own fraud, gross negligence, or willful misconduct, for death or personal injury caused by us, or for anything else the law does not let us limit. Some jurisdictions do not allow these limitations, so parts of this section may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless JAD Technologies LLC and its Members, officers, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising from your use of the Service, your content, your violation of these Terms or of any law, your dealings with any Pro or Customer, or — if you are a Pro — any work you perform or fail to perform for a Customer and any credential information you provide. If a Pro, a Customer, or anyone else brings a claim against us because of your dealings with them or your use of the Service, you will pay our costs of dealing with it, including reasonable attorneys’ fees.

If we ask you to indemnify us, we will tell you about the claim promptly. You may run the defense with a lawyer we reasonably approve, and we may take part at our own cost. You may not settle a claim in a way that admits fault for us, costs us anything, or leaves us less than fully released, without our written agreement.

14. Dispute Resolution

14.1 Talk to us first.

Before starting arbitration or any court case, you agree to send written notice of the dispute to support@geteeda.com, and to JAD Technologies LLC, 43313 Woodward Ave #1006, Bloomfield Hills, MI 48302, describing what happened and what you are asking for. We will do the same before bringing a claim against you. Both sides then have 60 days to attempt to negotiate a resolution in good-faith. Completing this step is required before filing a claim under Section 14.3, and any applicable deadline is paused while it runs.

14.2 Small claims.

If the jurisdictional requirements are met, either side may bring a claim in small claims court in Oakland County, Michigan rather than following the procedure under Section 14.1 and 14.3, so long as the claim remains in that court, the claimant has no other claims, and the claim is brought only on that person’s own behalf.

14.3 Arbitration.

Any dispute not resolved under 14.1 or 14.2 will be settled by binding individual arbitration administered by an arbitrator certified by the American Arbitration Association (AAA), with arbitration proceedings that follow the AAA’s Consumer Arbitration Rules. Arbitration will take place in Oakland County, Michigan, or by phone or video at your election. An arbitrator, not a judge or jury, decides the dispute. Both sides waive the right to a jury trial.

14.4 Coordinated filings.

If 25 or more claims of a similar nature are filed against Eeda by or with the assistance of the same counsel or coordinated group within a 90-day period, those claims will be resolved in batches of no more than 50. The parties will select ten cases from the first batch to be heard first before a single arbitrator. Administrative and arbitrator fees for the remaining claims in that batch do not accrue until those ten are decided, and the outcomes will be used in good faith to attempt global resolution. Limitations periods are tolled for claims awaiting their batch.

14.5 Individual claims only.

All claims are brought individually. No class, collective, consolidated, or representative proceeding is permitted, and the arbitrator may not award relief to anyone who is not a party. If this paragraph is held unenforceable as to a particular claim, that claim proceeds in Oakland County court and the remainder of this Section still applies.

14.6 Your right to opt out.

You may reject this arbitration agreement by emailing support@geteeda.com within 30 days of first accepting these Terms, stating your name and the email address on your account. Opting out does not affect any other part of these Terms.

15. Communications and Notices

By creating an account, you agree that we may send you notices, disclosures, receipts, and other communications electronically — by email to the address on your account, by push notification, by messages inside the app, and by the text messages described below — and that electronic delivery satisfies any legal requirement that a communication be in writing. Service messages about your account, your bookings, and your listing are part of the Service; you can turn off push notifications in your device settings, and if we ever send marketing email, it will be something you asked for, with an unsubscribe link in every message. Notices we send you go to the email address on your account or appear in the app, and count as delivered on the day we send them; keep your email address current.

Contact between you and a Pro. You reach a Pro with the Call, Text, and Email buttons on their listing (Text only when the listing’s number can take text messages, Email only when the Pro gives a business email address), or by dialing the number printed there, and all of them use your own phone. Eeda has no in-app messaging: calls, texts, and emails between you and a Pro happen on your own phone, and Eeda does not place, route, send, record, or listen to them, and never sees their content. A Text or Email opens with a short first line already typed (Section 2, “How you reach a Pro”), which you can change or delete; nothing is sent until you send it yourself. Outside a confirmed booking, the Pro learns your phone number or email address only because you called, texted, or emailed them, not from us; we never give a Pro your email address ourselves. Booking requests work differently (Section 2, “How Booking Works”): when you send one, the Pro sees your name, the service, the date and the time or window you asked for, the city of the job, and any note you attach; when the Pro confirms it, they also receive the job address you typed and the phone number on your account, so they can reach you and get there. By sending a booking request you ask that Pro to contact you about that job at that number. The job board is different again: quotes are read inside the app, but if you contact a Pro who quoted, the call, text, or email happens on your own phone, and a Pro never sees your name, number, or email address on your job. The first time you tap Call, Text, or Email, the app shows a short note titled “Before you call” (or “Before you text” / “Before you email”): your phone will open to reach the Pro, Eeda is not part of the call, Eeda does not check the Pro’s license or insurance, ask to see them before you hire, and you hire at your own risk. Nothing happens until you tap “OK, call now” (or “OK, text now” / “OK, email now”); “Go back” cancels. Pros are responsible for following the laws that govern calls and text messages when they contact a Customer (see Section 5.1).

Text messages from Eeda. We send texts in three cases only: (1) the one-time code that confirms the cell number on your account (Section 4), sent through our text-message provider’s code service, which may use a different number from ours; (2) from our toll-free number, (877) 460-5088, texts about a Pro’s page, only for a Pro who agrees to them by ticking the box on the pro sign-up form or turning on “Texts about my page” on the Account tab — once a month while the page is live, the page’s views and Call and Text taps for the month before; a new booking request; our decision when the page goes live or we ask for a change; and one text confirming the Pro has opted in; (3) a one-time code to the phone number on a page Eeda listed, when someone asks to take charge of that page or to remove it (Section 4), through the same code service — as a text, or as an automatic voice call that reads the code aloud when the number cannot take texts. Apart from that code, Eeda sends no text of its own to a business that asks to be listed with the “List my business” form on geteeda.com, or to a business whose page it listed before the business joined (Section 4); a member of our team may call it, or text it from their own phone when the business agreed to be contacted. Message frequency varies. Message and data rates may apply. Reply STOP to any text from (877) 460-5088 to stop them (to get them again, text START to the same number, then turn “Texts about my page” back on in the app), or turn off “Texts about my page” on the Account tab; nobody at Eeda reads replies to our texts; reply HELP for help, or email support@geteeda.com. Agreeing to texts is not a condition of using Eeda or of any purchase. Carriers are not liable for delayed or undelivered messages. geteeda.com/texts.html describes every text we send.

Texts you send. If you invite a friend, ask a friend for a pro, or invite a pro you know to list on Eeda (Section 7.2), the text is sent by you from your own phone, and you are responsible for having permission to text that person.

Legal notices to us go to JAD Technologies LLC at the mailing address at the end of these Terms, with a copy to support@geteeda.com.

Notice for California users. Under California Civil Code Section 1789.3, California users are entitled to this notice: Eeda is provided by JAD Technologies LLC, 43313 Woodward Ave #1006, Bloomfield Hills, MI 48302, telephone (248) 509-4399. Customers pay nothing; Pro subscription prices are in Section 5.2. To raise a problem, email support@geteeda.com. You may also write to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or call (800) 952-5210.

16. Changes to These Terms and to the Service

We may update these Terms. If we make material changes, we will post the updated Terms with a new “Last Updated” date, ask you in the app to read and accept them again before you continue (Section 4), and, where required, notify you by email. Continuing to use the Service after changes take effect means you accept them.

If a change materially affects a Pro with a live subscription, we will email at least 30 days’ notice before it takes effect. If you do not agree to a change, stop using the Service and cancel your plan with Apple (Section 5.3) before the change starts.

We may add, change, suspend, or discontinue any feature of the Service at any time, and we may impose limits on features or restrict access to parts of the Service (a change to what a Pro’s subscription includes, or a new charge for a feature, is announced in advance — Section 5.2). We are not liable to you for doing so. If a paid feature is discontinued, the store’s refund rules apply to any unused portion of a subscription.

Early features. We sometimes label something early, beta, or a preview. Those features can change or disappear at any time, may not work properly, and come with no warranty at all.

17. App Store Terms

If you downloaded the app from Apple’s App Store or Google Play, the following also applies. These Terms are between you and JAD Technologies LLC only, not with Apple or Google. Apple and Google have no obligation to provide maintenance or support for the app, are not responsible for any product warranty, product-liability, or intellectual-property claim relating to the app, and are not responsible for addressing any claim by you or a third party about the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government list of prohibited or restricted parties. Your use of the app must also comply with the store’s own terms of service. We, not Apple or Google, are responsible for supporting the app — email support@geteeda.com.

18. Accessibility

We want Eeda to work for everyone. We build the app and the website toward the Web Content Accessibility Guidelines (WCAG) 2.2, level AA, and we are still improving. If any part of Eeda is hard for you to use, email support@geteeda.com and tell us what happened; we will work with you to get you what you need.

19. Miscellaneous

Termination. We may suspend or terminate your access at any time for any reason, including for violating these Terms, and we may remove content or cancel booking requests. You may stop using the Service at any time and delete your account from the app. The following survive termination: Section 2 (What Eeda Is and Is Not), Section 3 (Credentials), Section 5.3 (for anything already owed), Section 7.3 (Content Standards and Your License to Us), Sections 9 through 15, Section 17, and this Section 19.

Maps, sign-in, and other outside services. The Service uses outside services to work — map and location services from Apple and Google (including, on an iPhone, the street-address suggestions that appear as you type an address), sign-in with Apple and Google, notification delivery, and the typeface on our website. Your use of those parts is also governed by the terms and privacy policies of the company that provides them, including the Google Maps/Google Earth Additional Terms of Service and Google’s Privacy Policy. The tools from Meta (Facebook and Instagram) that measure our ads in the app and on our website (Privacy Policy, Section 3.12) are run by Meta under its own terms for businesses, and Meta handles what they receive under its own privacy policy. We do not control those services, we are not responsible for them, and they may change or stop working without notice. The Service also links to sites we do not run — the app stores, each state’s official license-lookup page, and a Pro’s own website when the Pro lists one; we do not control them and are not responsible for what they contain or what they do with your information.

United States only. Eeda is offered in the United States. We make no representation that the Service is appropriate or available anywhere else, and if you use it from outside the United States you do so on your own initiative and are responsible for local law.

No agency or partnership. Nothing in these Terms creates an employment, agency, partnership, joint-venture, or franchise relationship between you and JAD Technologies LLC, or between JAD Technologies LLC and any Pro.

Promotions. We may run promotions, referral rewards, or free periods under separately published terms, which apply alongside these Terms. If separately published terms for a promotion, referral offer, or early feature conflict with these Terms, those terms win for that offer or feature only, and these Terms govern everything else.

Export. You may not use or export the app in breach of U.S. export laws.

Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, such as outages of Apple, Google, or our hosting providers, natural disasters, or government action.

Severability. If a provision is unenforceable, the rest remains in effect.

No waiver. Our failure to enforce a provision is not a waiver of it.

Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

No third-party beneficiaries. Except for Apple as described in Section 17, these Terms create no rights for anyone other than you and us.

Headings and language. Headings are for convenience only. These Terms are written in English; a translation is for convenience and the English version controls.

Entire agreement. These Terms, the Privacy Policy, and the Community Guidelines are the entire agreement between you and us regarding the Service. You are not relying on any promise, statement, or assurance about the Service that is not written in them.

Questions?

Email support@geteeda.com and a founder will reply.

JAD Technologies LLC
43313 Woodward Ave #1006, Bloomfield Hills, MI 48302